The documentary reveals how motorists who park in the way, or fail to pay their fines, might be unlucky enough to have their cars towed away by someone like Sam, who works in the West Midlands. And as one driver discovers, getting his vehicle back does not come cheap. Meanwhile, parking vigilante Sue fights on behalf of a nurse who got 11 tickets for parking in the wrong space at work, and a Volkswagen Golf GTi owner's friends are embarrassed when he parks across two spaces to avoid his precious car getting pranged.